As part of troubleshooting, you can also disable engines that protect a client. McAfee recommends that only administrators in communication with McAfee support use this troubleshooting procedure.
For access, click Functionality in the Troubleshooting Options dialog box. In the HIPS Engines dialog box that appears, disable one or more client system engines by deselecting the checkbox next to the engine. After the problem has been resolved, and to return to a normal operating environment, be sure all engines are selected.