Contact information

Security Headquarters: AVERT

 

Virus Information Library
http://vil.mcafeesecurity.com
AVERT WebImmune, Submitting a Sample (Logon credentials required)
https://www.webimmune.net/default.asp

 

Download Site

 

Anti-Spam Rules File and Engine Updates
ftp://ftp.mcafee.com/spamdefs/1.x/
Product Upgrades (Logon credentials required)
https://secure.nai.com/us/forms/downloads/upgrades/login.asp
HotFix and Patch Releases for Security Vulnerabilities (Available to the public)
http://www.mcafeesecurity.com/us/downloads/updates/hotfixes.asp
HotFix and Patch Releases for Products (ServicePortal account and McAfee Technical Support grant number required)
https://mysupport.nai.com/products/products.asp

 

Software and Hardware Technical Support

 

KnowledgeBase Search
http://knowledgemap.nai.com/
McAfee Technical Support ServicePortal (Logon credentials required)
https://mysupport.mcafeesecurity.com
McAfee Security Alerting Service (MSAS)
http://mysupport.nai.com/supportinfo/psvans_info.asp

 

Customer Service

 

Phone — US, Canada, and Latin America toll-free:
+1-888-VIRUS NO or +1-888-847-8766  Monday – Friday, 8 a.m. – 8 p.m., Central Time
For information on contacting McAfee worldwide offices:
http://www.mcafeesecurity.com/us/contact/home.htm

 

McAfee Beta Program

 

 

Training: McAfee University

 

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