Release Notes for McAfee Engine Version 4.1.60 HotFix 1 (c) 1992-2002 Networks Associates Technology, Inc. All Rights Reserved =============================================== HotFix Release: Monday 1st July 2002 This HotFix was developed and tested with: - VirusScan: 4.5.1 sp1 - DAT Version:4208, 19th June 2002 - Engine Version:4.1.60 Make sure you have installed these versions before using this HotFix. =============================================== Thank you for using the 4.1.60 Scanning Engine. This file contains important information regarding this release. We strongly recommend that you read the entire document. The attached files are provided as is, and with no warranty either expressed or implied as to their suitability for any particular use or purpose. Network Associates, Inc. assumes no liability for damages incurred either directly or indirectly as a result of the use of these files, including but not limited to the loss or damage of data or systems, loss of business or revenue, or incidental damages arising from their use. HotFix files should be applied only on the advice of McAfee Technical Support, and only when you are actually experiencing the issue being addressed by the HotFix. HotFix files should not be proactively applied in order to prevent potential product issues. You are responsible for reading and following all instructions for preparation, configuration, and installation of HotFix files. HotFix files are not a substitute nor replacement for product Service Packs which may be released by Network Associates, Inc. It is a violation of your software license agreement to distribute or share these files with any other person or entity without written permission from Network Associates, Inc. Further, posting of McAfee HotFix files to publicly available Internet sites is prohibited. Network Associates, Inc. reserves the right to refuse distribution of HotFix files to any company or person guilty of unlawful distribution of McAfee software products. Questions or issues with McAfee HotFix files should be directed to McAfee Technical Support. _______________________________________________ WHAT'S IN THIS FILE - About This HotFix - Purpose - Resolved Issues - Files Included with This HotFix - Installation - Installation Requirements - Installation Steps - Removing This HotFix - Contacting McAfee and Network Associates - Copyright and Trademark Attributions - Trademarks - License Agreement IMPORTANT NOTE You must be using the 4.1.60 Scanning Engine before you install this HotFix. _______________________________________________ ABOUT THIS HOTFIX PURPOSE This HotFix is only appropriate for McAfee products using the 4.1.60 Scanning Engine on the following operating systems: Windows 95b, 95c Windows 98, 98SE Windows Millennium This HotFix updates the file MCSCAN32.VXD to resolve the issues listed below. RESOLVED ISSUES 1. ISSUE: A blue screen (BSOD) occurs with the following message: Fatal exception OE@0028:C819D845 in VXD MCSCAN32(01)+00048475 The memory address may vary from machine to machine (the 0028:C819D845 section of the error) RESOLUTION: This HotFix replaces the file MCSCAN32.VXD with an updated version which prevents the error. 2. ISSUE: A blue screen (BSOD) occurs with the following message: Fatal exception 0E@0028:C15C6C8F in VXD MCSCAN32(01)+0004832F The memory address may vary from machine to machine (the 0028:C15C6C8F section of the error) RESOLUTION: This HotFix replaces the file MCSCAN32.VXD with an updated version which prevents the error. 3. ISSUE: The file MCSCAN32.VXD can occasionally cause excessive machine slowdown and system clock time loss in high demand situations. RESOLUTION: This HotFix replaces the file MCSCAN32.VXD with an updated version which minimises the slow down and system clock time loss. Note: There are other possible causes for excessive system slowdown. Before applying this hotfix it must be determined that VirusScan On-Access Scanner settings are appropriate. It must also be determined that the slowdown occurs independently of the dats. If this hotfix does not resolve this issue it is recommended that you contact Network Associates Technical Support for advice. FILES INCLUDED WITH THIS HOTFIX This HotFix consists of a package called ENG41601.ZIP, which contains the following files: ENG41601.EXE = SuperDat package containing the updated version of MCSCAN32.VXD. HOTFIX1.TXT = This text file. VALIDATE.TXT = Validate Code File INSTALLATION REQUIREMENTS To use this HotFix, you must have one of the following products installed: VirusScan 4.5.0 sp1 VirusScan 4.5.1 sp1 VirusScan TC The 4.1.60 Scanning Engine is required for all product versions before installation. NOTE: This HotFix does not work with earlier versions of the McAfee Virus Scanning Engine. This HotFix is not applicable for VirusScan ASaP. Customers using VirusScan ASaP who experience one of the resolved issues should contact Network Associates Technical Support for advice. INSTALLATION STEPS 1. Extract the HotFix files from ENG41601.ZIP to a temporary folder on your hard drive. 2. Run the SuperDat package ENG41601.EXE It is not necessary to use the /f switch with the SuperDat package, this is integrated into the SuperDat already. REMOVING THIS HOTFIX To remove this HotFix from your computer, install any standard 4.1.60 SuperDat package using the /f switch. SuperDats are available from the download section of the NAI website. www.mcafeeb2b.com/naicommon/download/ For example: C:\> SDAT4208.EXE /f NOTE: We recommend that you do NOT remove the HotFix file once you install it. If you reinstall your point-product software, we recommend that you also reinstall the HotFix. _______________________________________________ CONTACTING MCAFEE AND NETWORK ASSOCIATES Technical Support http://knowledge.nai.com McAfee Beta Program Beta Web Site www.mcafeeb2b.com/beta/ E-mail avbeta@nai.com AVERT Anti-Virus Research Site www.mcafeeb2b.com/avert Download Site www.mcafeeb2b.com/naicommon/download/ DAT File Updates www.mcafeeb2b.com/naicommon/download/dats/find.asp Product Upgrades www.mcafeeb2b.com/naicommon/download/upgrade/login.asp Valid grant number required. Contact Network Associates Customer Service On-Site Training Information www.mcafeeb2b.com/services/mcafee-training/default.asp Network Associates Customer Service US, Canada, and Latin America toll-free: Phone: +1-888-VIRUS NO or +1-888-847-8766 Monday - Friday, 8 a.m. - 8 p.m., Central Time E-mail: services_corporate_division@nai.com Web: www.nai.com www.mcafeeb2b.com For additional information on contacting Network Associates and McAfee – including toll-free numbers for other geographic areas -- see the CONTACT.TXT file that accompanied your original product release. For additional information on contacting Network Associates and McAfee – including toll-free numbers for other geographic areas – see the documentation that accompanied your original product release. _______________________________________________ COPYRIGHT AND TRADEMARK ATTRIBUTIONS (c) 1992-2002 Networks Associates Technology, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of Networks Associates Technology, Inc., or its suppliers or affiliate companies. To obtain this permission, write to the attention of the Network Associates legal department at: 3965 Freedom Circle, Santa Clara, California 95054, or call +1-972-308-9960. TRADEMARKS Active Security, Active Security (in Katakana), ActiveHelp, ActiveShield, AntiVirus Anyware and design, Bomb Shelter, Certified Network Expert, Clean-Up, CleanUp Wizard, CNX, CNX Certification Certified Network Expert and design, CyberCop, CyberCop (in Katakana), CyberMedia, CyberMedia UnInstaller, Design (stylized N), Disk Minder, Distributed Sniffer System, Distributed Sniffer System (in Katakana), Dr Solomon’s, Dr Solomon’s label, Enterprise SecureCast, Enterprise SecureCast (in Katakana), EZ SetUp, First Aid, ForceField, GMT, GroupShield, GroupShield (in Katakana), Guard Dog, HelpDesk, HomeGuard, Hunter, ISDN TEL/SCOPE, LANGuru, LANGuru (in Katakana), M and design, Magic Solutions, Magic Solutions (in Katakana), Magic University, MagicSpy, MagicTree, McAfee, McAfee (in Katakana), McAfee and design, MultiMedia Cloaking, Net Tools, Net Tools (in Katakana), NetCrypto, NetOctupus, NetScan, NetShield, NetStalker, Network Associates, NetXray, NotesGuard, Nuts & Bolts, Oil Change, PC Medic, PC Medic 97, PCNotary, PGP, PGP (Pretty Good Privacy), Pretty Good Privacy, PrimeSupport, Recoverkey, Recoverkey – International, Registry Wizard, ReportMagic, RingFence, Router PM, SalesMagic, SecureCast, Service Level Manager, ServiceMagic, SmartDesk, Sniffer, Sniffer (in Hangul), SniffMaster, SniffMaster (in Hangul), SniffMaster (in Katakana), SniffNet, Stalker, SupportMagic, TIS, TMEG, TNV, TVD, TNS, Total Network Security, Total Network Visibility, Total Network Visibility (in Katakana), Total Service Desk, Total Virus Defense, Trusted Mail, UnInstaller, Virex, Virus Forum, ViruScan, VirusScan, WebScan, WebShield, WebShield (in Katakana), WebSniffer, WebStalker, WebWall, Who’s Watching Your Network, WinGauge, Your E-Business Defender, ZAC 2000, Zip Manager are registered trademarks of Network Associates, Inc. and/or its affiliates in the US and/or other countries. All other registered and unregistered trademarks in this document are the sole property of their respective owners. LICENSE AGREEMENT NOTICE TO ALL USERS: CAREFULLY READ THE APPROPRIATE LEGAL AGREEMENT CORRESPONDING TO THE LICENSE YOU PURCHASED, WHICH SETS FORTH THE GENERAL TERMS AND CONDITIONS FOR THE USE OF THE LICENSED SOFTWARE. IF YOU DO NOT KNOW WHICH TYPE OF LICENSE YOU HAVE ACQUIRED, PLEASE CONSULT THE SALES AND OTHER RELATED LICENSE GRANT OR PURCHASE ORDER DOCUMENTS THAT ACCOMPANIES YOUR SOFTWARE PACKAGING OR THAT YOU HAVE RECEIVED SEPARATELY AS PART OF THE PURCHASE (AS A BOOKLET, A FILE ON THE PRODUCT CD, OR A FILE AVAILABLE ON THE WEB SITE FROM WHICH YOU DOWNLOADED THE SOFTWARE PACKAGE). IF YOU DO NOT AGREE TO ALL OF THE TERMS SET FORTH IN THE AGREEMENT, DO NOT INSTALL THE SOFTWARE. IF APPLICABLE, YOU MAY RETURN THE PRODUCT TO NETWORK ASSOCIATES, INC. OR THE PLACE OF PURCHASE FOR A FULL REFUND.