   What's New in VirusScan for Windows 95 and Windows 98
                  v4.0.2 Service Pack 1
        Copyright (c) 1998 Network Associates, Inc.
     and its Affiliated Companies. All Rights Reserved.
              
___________________
WHAT'S IN THIS FILE

- The Purpose of this Service Pack
- Issue Resolved in this Service Pack
- Installation
- Contacting Network Associates

________________________________
THE PURPOSE OF THIS SERVICE PACK

This Service Pack replaces two of the VShield device
drivers in VirusScan for Windows 95 and Windows 98 to
correct a condition that can cause an error message to
appear when you run an application with Novell's Client32
installed. The error message reads "The handle is invalid."

The Service Pack includes an installation utility that
installs the new device driver files into your existing
VirusScan program directory.

This Service Pack has undergone extensive testing and is
intended to address the specific issues listed below. If
you have any problems with the Service Pack, please
contact Network Associates immediately.

_____________________________________
ISSUES RESOLVED IN THIS SERVICE PACK

The updated VShield scanning component now allows you to
run applications correctly from a NetWare server with
Client32 installed. The "handle is invalid" error message
no longer appears.

____________
INSTALLATION

* INSTALLATION REQUIREMENTS *

Before you install this Service Pack, verify that you have
installed VirusScan for Windows 95 and Windows 98 v4.0.2.
This Service Pack will update only this VirusScan version.
You may not use this Service Pack to update any 2.x or 3.x
VirusScan version, nor may you use it to update VirusScan
for Windows 95 and Windows 98 v4.0.0 or v4.0.1.

* INSTALLING THIS SERVICE PACK *

NOTE: You may use VirusScan's silent installation feature
to deploy this Service Pack. You may not, however, use
VirusScan's AutoUpgrade feature to install this Service
Pack. To learn how to perform a silent installation,
consult the VirusScan User's Guide, which you will find
on your VirusScan CD-ROM disc, or on the Network
Associates website. 

To install this Service Pack from the archived file stored
on the Network Associates website, follow these steps:

1.  Create temporary directory on your hard disk, then
    download the Service Pack archive to that directory.

2.  Extract the archived folders to the temporary directory.
    You can obtain the necessary utilities to extract .zip
    archives from most electronic services.

3.  Locate, then double-click SETUP.EXE in the temporary
    directory to start the installation utility.

4.  Click Next> to start the update.

    Setup will copy the replacement files to your hard
    disk. When it finishes, click OK to finish.

5.  Restart your computer to load the updated file.


* FILES INSTALLED BY THIS SERVICE PACK *

Installed in the VirusScan program directory:

         VSHIELD.VXD = Scan engine device driver
          MCKRNL.VXD = Scan engine device driver
        SP1_PACK.LST = File validation packing list


* TESTING YOUR INSTALLATION *

The Eicar Standard AntiVirus Test File is a combined effort
by anti-virus vendors throughout the world to implement one
standard by which customers can verify their anti-virus
installations.

To test your installation, copy the following line into its
own file, then save the file with the name EICAR.COM.

X5O!P%@AP[4\PZX54(P^)7CC)7}$EICAR-STANDARD-ANTIVIRUS-TEST-FILE!$H+H*

The file size will be 69 or 70 bytes.

Next, start your anti-virus software and allow it to scan
the directory that contains EICAR.COM. When your software
scans this file, it will report finding the EICAR virus.

Note that this file is NOT A VIRUS. Delete the file
when you have finished testing your installation to
avoid alarming unsuspecting users.


* UNINSTALLING THIS SERVICE PACK *

To uninstall this Service Pack, reinstall your original
VirusScan for Windows 95 and Windows 98 v4.0.2 copy. This
will restore the previous VShield device drivers.

NOTE: Network Associates recommends that you do NOT remove
the Service Pack file from your VirusScan installation once
you install it. If you reinstall VirusScan v4.0.2, Network
Associates recommends that you also reinstall the Service
Pack.
   

_____________________________
CONTACTING NETWORK ASSOCIATES

On December 1, 1997, McAfee Associates merged with
Network General Corporation, Pretty Good Privacy, Inc.,
and Helix Software, Inc. to form Network Associates, Inc.
The combined Company subsequently acquired Dr Solomon's
Software and CyberMedia, Inc.

Network Associates continues to market and support the
product lines from each of the former entities. You may
direct all questions, comments and technical support
requests to the Network Associates Customer Care department
at any of the addresses or phone numbers listed below.

Contact the Network Associates Customer Care
department at: 

1.  Phone (408) 988-3832
    Monday-Friday, 6:00 A.M. - 6:00 P.M. Pacific time

2.  Fax (408) 970-9727
    24-hour, Group III Fax 

3.  Fax-back automated response system (408) 346-3414

 
Send correspondence to any of the following Network
Associates locations:
  
     Network Associates Corporate Headquarters  
     3965 Freedom Circle
     McCandless Towers   
     Santa Clara, CA 95054

     Phone numbers for corporate-licensed customers:
     Phone: (408) 988-3832
     Fax:   (408) 970-9727

     Phone numbers for retail-licensed customers:
     Phone: (972) 278-6100
     Fax:   (408) 970-9727

Network Associates offices outside the United States:

     Network Associates Australia
     Level 1, 500 Pacific Highway
     St. Leonards, NSW
     Sydney, Australia 2065
     Phone: 61-2-8425-4200
     Fax:   61-2-9439-5166 

     Network Associates Austria
     Pulvermuehlstrasse 17
     Linz, Austria
     Postal Code A-4040
     Phone: 43-732-757-244
     Fax:   43-732-757-244-20

     Network Associates Belgium
     Bessenveldtstraat 25a
     Diegem, Belgium - 1831
     Phone: 32-3-716-4070
     Fax:   61-2-716-4770

     Network Associates do Brasil
     Rua Geraldo Flausino Gomez 78
     Cj. - 51 Brooklin Novo - So Paulo
     SP - 04575-060 - Brasil
     Phone:  (55 11) 5505 1009
     Fax:    (55 11) 5505 1006

     Network Associates Canada
     139 Main Street, Suite 201
     Unionville, Ontario
     Canada L3R 2G6
     Phone: (905) 479-4189
     Fax:   (905) 479-4540

     Network Associates People's Republic of China
     New Century Office Tower, Room 1557
     No. 6 Southern Road Capitol Gym 
     Beijing
     People's Republic of China 100044
     Phone: 86 10 6849-2650
     Fax:   86 10 6849-2069

     NA Network Associates Oy
     Kielotie 14 B
     01300 Vantaa
     Finland
     Phone: 358 9 836 2620
     Fax:   358 9 836 26222 

     Network Associates France S.A.   
     50 Rue de Londres    
     75008 Paris     
     France
     Phone: 33 1 44 908 737
     Fax:   33 1 45 227 554  

     Network Associates Deutschland GmbH
     Industriestrasse 1
     D-82110 Germering
     Germany
     Phone: 49 8989 43 5600
     Fax:   49 8989 43 5699 

     Network Associates Hong Kong
     19/F, Matheson Centre
     3 Matheson Street
     Causeway Bay
     Hong Kong
     Phone: 852-2832-9525
     Fax:   852-2832-9530

     Network Associates Srl
     Centro Direzionale Summit     
     Palazzo D/1
     Via Brescia, 28
     20063 - Cernusco sul Naviglio (MI)
     ITALY  
     Phone: 39 (0)2 9214 1555   
     Fax:   39 (0)2 9214 1644

     Network Associates Japan, Inc.
     Toranomon 33 Mori Bldg.
     3-8-21 Toranomon Minato-ku
     Tokyo 105-0001 Japan
     Phone: 81 3 5408 0700
     Fax:   81 3 5408 0781

     Network Associates Latin America
     150 South Pine Island Road, Suite 205
     Plantation, Florida 33324
     United States
     Phone: (954) 452-1731
     Fax:   (954) 236-8031

     Network Associates de Mexico
     Andres Bello No. 10, 4 Piso
     4th Floor
     Col. Polanco
     Mexico City, Mexico D.F. 11560
     Phone: (525) 282-9180
     Fax:   (525) 282-9183

     Network Associates International B.V.   
     Gatwickstraat 25   
     1043 GL Amsterdam    
     The Netherlands    
     Phone: 31 20 586 6100
     Fax:   31 20 586 6101

     Network Associates Portugal
     Av. da Liberdade, 114
     1269-046 Lisboa
     Portugal
     Phone:  351 1 340 4543
     Fax:    351 1 340 4575

     Net Tools Network Associates South Africa
     Bardev House, St. Andrews
     Meadowbrook Lane
     Epson Downs, P.O. Box 7062
     Bryanston, Johannesburg
     South Africa 2021
     Phone: 27 11 706-1629
     Fax:   27 11 706-1569

     Network Associates South East Asia
     7 Temasek Boulevard
     The Penthouse
     #44-01, Suntec Tower One
     Singapore 038987
     Phone: 65 430-6670
     Fax:   65 430-6671

     Network Associates Spain
     Orense 4, 4th Floor
     Edificio Trieste
     28020 Madrid
     Spain
     Phone: 34 91 598 18 00
     Fax:   34 91 556 14 01

     Network Associates Sweden
     Datavgen 3A
     Box 596
     S-175 26 Jrflla
     Sweden
     Phone: 46 (0) 8 580 88 400
     Fax:   46 (0) 8 580 88 405

     Network Associates AG
     Baeulerwisenstrasse 3
     8152 Glattbrugg
     Switzerland
     Phone: 0041 1 808 99 66
     Fax:   0041 1 808 99 77

     Network Associates International Ltd.
     Minton Place, Victoria Street
     Windsor, Berkshire
     SL4 1EF
     United Kingdom
     Phone: 44 (0)1753 827 500
     Fax:   44 (0)1753 827 520


Or, you can receive online assistance through any
of the following resources:

 1.  Internet E-mail: support@nai.com

 2.  Internet FTP: ftp.nai.com

 3.  World Wide Web: http://support.nai.com

 4.  America Online: keyword MCAFEE

 5.  CompuServe: GO NAI

To provide the answers you need quickly and efficiently,
the Network Associates technical support staff needs
some information about your computer and your software.
Please have this information ready when you call:
                          
 - Program name and version number
 - Computer brand and model
 - Any additional hardware or peripherals connected to
   your computer
 - Operating system type and version numbers
 - Network name, operating system, and version
 - Network card installed, where applicable
 - Modem manufacturer, model, and baud, where applicable
 - Relevant browsers or applications and their version 
   numbers, where applicable
 - How to reproduce your problem: when it occurs, whether
   you can reproduce it regularly, and under what 
   conditions
 - Information needed to contact you by voice, fax, or 
   e-mail

We also seek and appreciate general feedback.

 
* FOR PRODUCT UPGRADES *

To make it easier for you to receive and use Network
Associates products, we have established a reseller's
program to provide service, sales, and support for our
products worldwide. For a listing of resellers, see the
resellers.txt file or contact Network Associates
Customer Care for resellers near you.

 
* FOR REPORTING PROBLEMS *

Network Associates prides itself on delivering a
high-quality product. If you find any problems, please
take a moment to review the contents of this file. If
the problem you've encountered is documented, there is
no need to report the problem to Network Associates.

If you find any feature that does not appear to
function properly on your system, or if you believe
an application would benefit greatly from enhancement,
please contact Network Associates with your suggestions
or concerns.


* FOR ON-SITE TRAINING INFORMATION *

Contact Network Associates Customer Service at
(800) 338-8754.


* NETWORK ASSOCIATES BETA SITE *

Get pre-release software, including .DAT files, through
http://beta.nai.com. You will have access to Public
Beta and External Test Areas. Your feedback will make
a difference.
